Privacy Policy

How we collect, use, and protect your personal information

Last Updated: January 1, 2026

Introduction

Minato International Accounting Office ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide to us when you:

  • Fill out a contact form or inquiry form on our website
  • Subscribe to our newsletter or communications
  • Engage our professional services
  • Communicate with us via email, phone, or other means

This information may include:

  • Full name
  • Email address
  • Phone number
  • Company name
  • Business address
  • Financial information relevant to our services
  • Any other information you choose to provide

Information Automatically Collected

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Other diagnostic data

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier.

For more information about how we use cookies, please see our Cookie Policy.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our professional services
  • To respond to your inquiries and fulfill your requests
  • To communicate with you about our services, updates, and relevant information
  • To improve our website and user experience
  • To analyze usage patterns and trends
  • To comply with legal and regulatory requirements
  • To protect our rights and the rights of others

Who Has Access to Your Information

Internal Access

Access to your personal information is limited to employees and authorized personnel who need access to perform their job functions. All personnel with access to personal information are bound by confidentiality obligations.

Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

  • Website hosting providers
  • Email service providers
  • Analytics providers (with your consent)
  • Professional advisors (lawyers, accountants, etc.)

These third parties are contractually obligated to protect your information and may only use it for the purposes we specify.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including:

  • To comply with legal process or regulatory requirements
  • To protect our rights, privacy, safety, or property
  • To enforce our agreements
  • To respond to emergencies

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit
  • Secure server infrastructure
  • Access controls and authentication
  • Regular security assessments
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal and regulatory requirements
  • Resolve disputes
  • Enforce our agreements

For clients, we retain financial records in accordance with Japanese accounting and tax regulations, which typically require retention for 7 years or longer.

Your Rights and Choices

Access and Correction

You have the right to request access to and correction of your personal information. To do so, please contact us using the information provided below.

Deletion of Your Data

You have the right to request the deletion of your personal information. We will comply with such requests to the extent permitted by law, taking into account:

  • Ongoing service relationships
  • Legal retention requirements
  • Legitimate business needs

To request deletion of your data, please contact us at info@minato-accounting.jp with the subject line "Data Deletion Request."

Opt-Out of Communications

You may opt out of receiving marketing communications from us by following the unsubscribe instructions in any such communication or by contacting us directly.

Cookies

You can manage your cookie preferences through our cookie consent banner or your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of Japan. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Additional Rights for Japanese Residents

In accordance with Japan's Act on the Protection of Personal Information (APPI), Japanese residents have additional rights regarding their personal information, including:

  • The right to request disclosure of personal information held by us
  • The right to request correction, addition, or deletion of personal information
  • The right to request suspension of use or erasure of personal information
  • The right to complain to the Personal Information Protection Commission

To exercise these rights, please contact us using the information provided above.